Pickup & Delivery

Is pickup and delivery really free?
What is the Wash & Fold minimum?
When is the minimum waived?
Do I need to be home for pickup or delivery?
How do I schedule a pickup?
What happens if I’m not home at delivery time?
Do you provide bags?
Where do I submit my credit card information?
I’m having trouble signing up or placing an order. What should I do?
What if my location is outside your service area?
Will the driver notify me when they’re on the way?
Can I cancel a pickup?
What if an item is missing or damaged?
How do I pay?
What if my payment method fails?

Dry Cleaning

What is dry cleaning?
Which items should be dry cleaned?
Can I send dry-clean items in the same bag as Wash & Fold?
How long does dry cleaning take?
Can you remove tough stains?
Will you dry clean very delicate items?
Do you inspect garments?
What if something is damaged?
Do you offer press-only or steam-only service?
What if an item is missing or damaged?